Shipping Info
Delivery across Sri Lanka after your custom item is ready.
Production first
Most CLG products are **made to order**. Shipping time starts after production is complete (typically **5–14 working days**, depending on the product and queue).
Delivery areas
We ship island-wide via trusted courier partners. Delivery fees depend on weight, size, and destination and are confirmed at checkout or by our team.
Tracking
Once your order ships, use your **order ID** on our [Track order](/track-order) page or contact us on WhatsApp for updates.
Damaged in transit
If your parcel arrives damaged, message us within **48 hours** with photos of the packaging and item. We will arrange a replacement or remedy as appropriate.
Pickup
Local pickup at our Ratmalana studio may be available—ask on WhatsApp before placing your order.